Refund and cancellation policy

At Swastikfolks, we strive to ensure complete satisfaction with your purchase. If you are not entirely satisfied with your purchase, we're here to help.

Refunds:

  • Refund requests must be made within 7 days of the purchase date.
  • To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as received.
  • Once we receive and inspect the returned item, we will notify you of the status of your refund.
  • If your refund is approved, the amount will be credited to your original method of payment within 7-10 business days.

Cancellations:

  • Orders can be canceled within 24 hours of placement. After this period, the order will be processed, and cancellation may not be possible.
  • To cancel an order, please contact our customer service team as soon as possible.

Non-Refundable Items:

  • Customized or personalized products are non-refundable.