Refund and cancellation policy
At Swastikfolks, we strive to ensure complete satisfaction with your purchase. If you are not entirely satisfied with your purchase, we're here to help.
Refunds:
- Refund requests must be made within 7 days of the purchase date.
- To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as received.
- Once we receive and inspect the returned item, we will notify you of the status of your refund.
- If your refund is approved, the amount will be credited to your original method of payment within 7-10 business days.
Cancellations:
- Orders can be canceled within 24 hours of placement. After this period, the order will be processed, and cancellation may not be possible.
- To cancel an order, please contact our customer service team as soon as possible.
Non-Refundable Items:
- Customized or personalized products are non-refundable.